Hi
Aug 23, 2017
I have .story file that doesn't open it used to open though, but not now.
The video was created using version 3 storyline I later downloaded 360 which automatically changed the version3 icon appearance to internet explorer icon so when I want to open it I right click then open with storyline 3, but it gives me an error "The file interface introduction is being used by another process or you do not have proper security permission to access this resource"
Please help
5 Replies
Hi Matete, I'm sorry you're getting stuck! Strange that the file icon is showing as the Internet Explorer icon.
When you right-click the file and select Properties, what does it show there under Type of file?
Are you able to open a new, blank Storyline 360 file?
Hi Alyssa,
It shows Story file (.story)
Thanks, Matete. Could you attach that file to this thread? I'd like to have a closer look at it.
Also, are you able to open a new, blank Storyline 360 file?
Hi, I'm wondering if there was a solution for this question. I'm experiencing the same problem. Thank you.
Hi Monica,
I'm not sure if we got to take a look at Matete's file or not - but a few things to keep in mind:
If you're still having trouble opening this file, can you share a copy of it here with us?
This discussion is closed. You can start a new discussion or contact Articulate Support.