high res images issue

Mar 27, 2014

Hi Folks,

I need some help please. I am dealing with a lot of images that are high res and good quality (72 & 96 & 300 dpi). Once I drop it into SL, it becomes degraded (looses quality). I preview and publish and it still looks the same. I have tried tiff, pngs, jpeg and publish custom to highest quality.

Is there a setting in the player or interface that I have to change? I am due to release these screen capture to the client today and it is frustrating. This same thing happens with the screen recordings hence me resorting to using images per step (so outdated..'.rolling my eyes').



4 Replies
Ashley Terwilliger-Pollard

Hi Kai,

I've heard a few users discussing how the retina display on Macs changes how small everything else appears within Storyline - but if you'd like me to take a look at how it behaves in a native window environment I'm happy to - it might help narrow down what's happening. Either the .story file or one of the pngs would be good to look at. 

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