Hosted content viewable on iPhone doesn't respond properly

Oct 06, 2017

Hi Gang, 
All my tests have worked great and I am learning so much. 
I just published my working gameboard to AWS and when I run it on my phone 2 things are not working

  1. My game-piece (character) always shows in the beginning position, but when clicking the action to move him... he'll appear in the relative starting point. 
    This still works but is a bit funny
  2. When visiting the numbered locations, they do not hide as designed. 

Everything works in test, just not from the phone. 
I have tried to upload both the html and html5 versions and have tried it both in Chrome and Safari.

Any tricks from the Pro's that I don't know? 
Any help would be appreciated! (HTML) (HTML5)

3 Replies
Alyssa Gomez

Hey Kyle, thanks for including your file! I'm seeing some issues in the HTML5 version, on both desktop and mobile devices. Here's what I'm seeing:

  1. The character isn't starting the motion path from the relative start point. Instead, it is restarting at it's original location.
  2. The state of the numbered locations isn't staying hidden when the game board slide is revisited.

Both of these problems are coming from a bug we've seen in Storyline 2 where the HTML5 output does not keep the last state of the object when the slide is revisited. 

I really appreciate you bringing this up, and I'll be sure to add your experience to our bug report. I'm sorry that this is causing headaches for you--if I get any updates on this bug, I'll let you know here!

Alyssa Gomez

You're welcome, Kyle! 

And no need to keep track of the bug's progress--we do that for you. 😁 Once a bug is reported in the forums, we tag the forum thread to be updated when we get more information. You'll be notified immediately, and you won't have to keep checking in along the way!

And in case you're interested, here's an inside look at how we tackle bugs. 

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