Hosting on SharePoint Online Help Needed

Dec 16, 2016


I understand that when hosting in a SharePoint Online library, all html extensions must be changed to .aspx. I've done that and changed any related links. 

SharePoint online also seems to have trouble with flash, so we're using story_html5.aspx as the main file. 

The training works fine on our SharePoint Online, but our client, who is posting it the same way is having rendering issues. Basically, he only sees the "next" and "previous" buttons. (screenshot attached)  

This is a Storyline 2 file, published as "web". 

So far, we have checked the following:

  • The published file is unzipped
  • all files are uploaded, and in their original file structure
  • we're using the same browser (IE)
  • We used "upload in explorer view" in SharePoint

Any help would be GREATLY appreciated! 

15 Replies
Leslie McKerchie

Hello David - As strange as that image may seem, this is something that we've seen previously.

It's typically due to viewing HTML5 in an unsupported environment, such as IE.

  • Windows: Google Chrome (latest version)
  • Mac: Safari 7 and later, Google Chrome (latest version)
  • Mobile: Safari in Apple iOS 7 and later, Google Chrome (latest version) in Android OS 4.1 and later


You must have different settings to allow yours to work correctly or perhaps you are still viewing the content locally, which could provide different results as well.

You can check out all of our system requirements here.

Ashley Terwilliger-Pollard

Hi David,

You mentioned changing the end of the file path as something needed for Sharepoint, have you tried it without changing that file path as well? I'm not well versed in Sharepoint as its not something we can offer support for, but I know a number of folks in the community utilize it, so hopefully they're able to chime in here as well. 

david lieberman

Hi Ashley, 

The hosting platform I'm talking about is SharePoint Online, which comes free with all Office 365 implementations. The main problem is that it will not accept upload of HTML files. I was able to convert to .aspx, but the training is still not working for our client. 

I understand that you do not currently support SharePoint online. You might have one of your engineers take a look at it, as we're seeing a huge increase in corporate adoption. As I said, it comes free with Office 365. 


Ashley Terwilliger-Pollard

Thanks David - I know other folks have hosted content within Sharepoint, I just don't always know how. :)  Based on that I don't know if a lot has changed with the SharePoint Online or Office 365, but you may want to look at the below discussions:

I also wanted to note that when using Office 365, Articulate products don't support:

  • Web-based versions of Office 365
  • Mobile versions of Office 365

for use with things like translation export, publish to Word, etc. So just something to keep in mind! 

Crystal Horn

Hi there, Phumintr.  SharePoint Online won't host the type of output that Articulate creates.  The SharePoint server should work for you, if that's an option!

If you're using SharePoint Server, check with your SharePoint administrator for instructions on how to upload HTML content. Depending on your version of SharePoint, you may need to switch to "explorer view" before uploading content, or you may need to "check in" content after uploading it. Your administrator will know for sure. 

Kristin Augusta

Hi - This solution worked for us until about a month ago,  Wondering if anyone else has noticed this, and if there's a new workaround?  As stated above, our corporation has moved to O365 and SPO - so we have no choice about the fact that we need a tool that can publish to SharePoint Online.  With all the talk of getting rid of flash - perhaps there's a beta solution I could try?

Kristin Augusta

Hi Kaylea -

This has been working for us - hopefully it works for you!

Navigate to your folder of Storyline projects on SPO using Internet Explorer.

Change view to “View in File Explorer”

Rename the story_html5.html file to story_html5.aspx (Acknowledge the warning)

Delete all files except the folders:  html5, mobile, story_content and the story_html5.aspx file.

Close Explorer View.

Return to folder and launch from the story_html5.aspx file.


So far, this has worked for me.  Another group here has had mixed results with this, but it works if they open the html5 file in notepad and SAVE AS .aspx for some reason, rather than renaming.

Good luck!!





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