Hotkeys in Storyline

Hi Jake and welcome to Heroes! 

You can add a shortcut key as a part of a trigger (advance to next slide) as I have done below here:

 If you're conducting the screen recording within Storyline, it should pick up the use of shortcut keys (for example, I tested it with CTRL+C to copy some text). If you are not satisfied with the way they display, you could look at placing markers throughout your recording that your viewers can roll over and click for more information, including which keystrokes to use? 

Here's how to add and edit markers in Storyline.  

Additionally, if you'd like to set this up as more of a quiz question - you could create a freeform question with the shortcut key as the answer as described here. 

Hi Ashley

I have set up these before, however the hotkeys in question are [ALT + B] and [F4]. These keys either either have a function in explorer, [F4] opens up the address bar, and when I press [ALT + B] I just get the error ping from the computer.

Any suggestions

Hi Jake, 

If you're viewing your course from within IE, those hotkeys will take precedence over whats created in Storyline. 

Hi Jake, just wondering if you ever solved this issue? I'm trying to get the user to advance to the next slide after pressing Ctrl +C and it doesn't seem to respond with that combination of keys.

Hi Lisa,

I'm not sure if Jake is still subscribed here, as this thread is a bit older - I'm guessing you're using Storyline 2? Our QA team is aware of an issue in Storyline 2 currently where using the key press triggers does not allow the slide to advance unless the user has clicked on or brought the focus to the slide using the tab key or something similar. I'll include this thread in the report filed with our team so that I can provide any additional updates here once there is additional information to share. 

Thanks Ashley, much appreciated :)

No problem Lisa and we'll keep you posted here if there is any additional information to share. 

Hi Lisa, 

The issue that we previously discussed in regards to the key press triggers not working as expected in the Flash output has been fixed in Update 7 for Articulate Storyline 2. Install the latest version of Storyline 2 to take advantage of the new features and fixes, then republish your course. With this fix, you'll want to ensure you're using a key press trigger or a click trigger on the object, not both of those triggers on the same object. 

If you're still having issues with your course, please feel free to let us know here or by reaching out to our Support Engineers here. 

Thanks Ashley! Will download now :)

Happy to help Lisa - and let us know if you need anything else. 

Hello folks,

We are creating software tutorials that require key presses as well and finding that our key press triggers work fine locally and on ScormCloud when viewed with Chrome and Firefox, but not for IE8 through 11. As mentioned above by others, common chords like ctrl+c and F-keys get run within the browser itself. We are running/publishing with the latest build of SL2. The test file we are working with is attached. We would love to know if we are doing anything incorrectly with our triggers or publishing process, and if there is a solution that works with IE.

Thank you in advance

JB

Hi JB,

Thanks for sharing the file here - and I see the same thing that you mentioned in regards to Chrome and Firefox working normally but IE11 triggering browser actions. There isn't anything I know of to change how one particular browser will react - so you may want to look at key presses that aren't associated with the browsers - typically the ALT, CTRL and Function keys are connected with the browsers so perhaps just alpha numeric keys? 

Thank you Ashley, I appreciate the quick response. After further research
it appears that IE simply doesn't allow developers to seize control of core
key combinations like other browsers due, even using custom javascript
calls. We'll need to use a workaround.

Thanks again

Thanks for the update JB - another reason to not use IE? ;-)