I used the quiz template for a pick one hotspot interaction. After selecting the appropriate "correct" spot (see attachment), the interaction works if I use the built-in submit button. If I use the custom submit button I added, it no longer recognizes the correct answer.
Hey Anne! Thanks for sharing your file--that was really helpful.
The custom button is not working because the whole slide is an active area for your hotspot interaction. Once you click on the custom button, you automatically select it as your hotspot answer.
Instead, put the submit button on it's own layer. Then add this trigger to the base layer: Show layer [Submit button] when timeline starts on Slide 1.1.
I made that change to your file. Have a look, and let me know if that'll work for you!
Only problem you could have is when you offer more than 1 attempt and use feedback layers. If answered wrong in first attempt, the "Try again" feedback layer comes up, and when the user confirms that, the custom Submit button does not re-appear.
To resolve this, it seems to work when adding an additional trigger to the "Try again" button:
Show layer [Submit button] when User clicks "Try again".
I have a hot-spot issue I'm hoping someone can shed light on. I created three hotspots on a base layer that function properly but only for a specific period of time. I want them to show or be available for the entire duration of the slide but for some reason, they stop working. I have tried adjusting the timing settings to "show always" or "Show Until the End" but neither seem to keep the hotspots running for the entire duration. Anyone ever run across this issue?
Sorry to hear that! You mentioned that the hotspots are on the base layer. Do you have some slide layers coming up that are blocking items on the base layer? You can check your slide layer properties by clicking on a slide layer, and then the ⚙️icon to see if that's the case.
Otherwise, are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with me here. I'll delete it when we nail down what's going on!
I think the issue your timeline (16 secs) on base is running out which is why you can't hover the hotspots again - see this Peek video where I extended the base layer to 47 secs
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Here is the problematic slide...
Hey Anne! Thanks for sharing your file--that was really helpful.
The custom button is not working because the whole slide is an active area for your hotspot interaction. Once you click on the custom button, you automatically select it as your hotspot answer.
Instead, put the submit button on it's own layer. Then add this trigger to the base layer:
Show layer [Submit button] when timeline starts on Slide 1.1.
I made that change to your file. Have a look, and let me know if that'll work for you!
Ah ha! That makes perfect sense. Thanks.
You're welcome, Anne! Glad I could help. 😁
I know this is an old thread but it has proven very helpful. Thanks so much...
Glad that you were able to find this and get the help you needed, Julie. Thanks for popping in to share.
This is a great tip. :)
Only problem you could have is when you offer more than 1 attempt and use feedback layers. If answered wrong in first attempt, the "Try again" feedback layer comes up, and when the user confirms that, the custom Submit button does not re-appear.
To resolve this, it seems to work when adding an additional trigger to the "Try again" button:
Show layer [Submit button] when User clicks "Try again".
Hi Benjamin!
Thankful for this community who shares workarounds for just about anything! Thank you for sharing what worked for you!
I have a hot-spot issue I'm hoping someone can shed light on. I created three hotspots on a base layer that function properly but only for a specific period of time. I want them to show or be available for the entire duration of the slide but for some reason, they stop working. I have tried adjusting the timing settings to "show always" or "Show Until the End" but neither seem to keep the hotspots running for the entire duration. Anyone ever run across this issue?
Hi James,
Sorry to hear that! You mentioned that the hotspots are on the base layer. Do you have some slide layers coming up that are blocking items on the base layer? You can check your slide layer properties by clicking on a slide layer, and then the ⚙️icon to see if that's the case.
Otherwise, are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with me here. I'll delete it when we nail down what's going on!
Hi James
have you checked the hotspot duration options on the timeline - see this KB article for more info.
Are there animations (entrance / exit) that may be affecting how the hotspot is working?
Yes, I have tried adjusting these settings...
Can you share the slide
Certainly. Here is the file.
Hi James
I think the issue your timeline (16 secs) on base is running out which is why you can't hover the hotspots again - see this Peek video where I extended the base layer to 47 secs
Hi Wendy,
Thanks for sharing this fix; should work fine now!
Thank you Benjamin for saving my day!
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