16 Replies
Alyssa Gomez

Hey Anne! Thanks for sharing your file--that was really helpful.

The custom button is not working because the whole slide is an active area for your hotspot interaction. Once you click on the custom button, you automatically select it as your hotspot answer.

Instead, put the submit button on it's own layer. Then add this trigger to the base layer:
Show layer [Submit button] when timeline starts on Slide 1.1.

I made that change to your file. Have a look, and let me know if that'll work for you!

Benjamin Groothoff

This is a great tip. :)

Only problem you could have is when you offer more than 1 attempt and use feedback layers. If answered wrong in first attempt, the "Try again" feedback layer comes up, and when the user confirms that, the custom Submit button does not re-appear.

To resolve this, it seems to work when adding an additional trigger to the "Try again" button:

Show layer [Submit button] when User clicks "Try again".

James Washington

I have a hot-spot issue I'm hoping someone can shed light on. I created three hotspots on a base layer that function properly but only for a specific period of time. I want them to show or be available for the entire duration of the slide but for some reason, they stop working. I have tried adjusting the timing settings to "show always" or "Show Until the End" but neither seem to keep the hotspots running for the entire duration. Anyone ever run across this issue?

Ren Gomez

Hi James,

Sorry to hear that! You mentioned that the hotspots are on the base layer. Do you have some slide layers coming up that are blocking items on the base layer? You can check your slide layer properties by clicking on a slide layer, and then the ⚙️icon to see if that's the case.

Otherwise, are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with me here. I'll delete it when we nail down what's going on!