Hours reporting to LMS

Dec 15, 2020

I am not a designer or developer but we are having an issue that our people haven't been able to solve.  When we create an eLearning module in Storyline and it is taken by someone on a mobile device the hours are not sent to the LMS. The completion status is sent but when I run reports the training hours are always zero.  Are we doing or not doing something we should with the compeltion triggers?  Thanks for the help!

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