Hours to Publish to a Video

Feb 28, 2022

It took 2 hours before Storyline then gave an error. Tried again and it is still taking too long. I have downloaded the latest version of Storyline. I just downloaded it yesterday.

1 Reply
Maria Costa-Stienstra

Hi, Moherlie, and welcome to E-Learning Heroes! ✨

Thank you for reaching out!

Let me ask you a few questions to help you troubleshoot:

  • Are you working from a local hard drive? We don't recommend working with files on a network drive.  
  • Do you see this behavior on every file you try to publish to video, or only on with a specific project?

If it's only happening with one .story file, can you share it with our team through a support case?