How do I fix this issue? Is this a SL issue or LMS issue?

Jan 20, 2017

How do I fix this issue?  Is this a SL issue or LMS issue? 

It appears as if there is not a completion status passing back into LMS when a student selects the 'Yes,' value. The learning activity appears to have been configured to pass a score equal to zero value when that selection is made, but possible completion information is not being passed from the SCORM file to tell the activity to complete when 'Yes' is selected.   As a result, the student who selects "yes", student transcript shows as "In Progress".  When I run a completion report it is not capturing the "in progress" because technically student has not "completed" the course, therefore data is inaccurate.  I have attached the SCORM file.  I welcome any assistance in getting this issue resolved. 

Thanks,
Tonya Mallard

 

1 Reply
Alyssa Gomez

Hello Tonya!

Is this an issue that you are able to reproduce when testing in SCORM Cloud?  You can review the directions here to help you go through that testing. This will help determine if the issue lies within your LMS or the actual project file. If you are able to replicate, be sure to send the .story file to us to take a peek. 

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