How do I remove double scroll bar in a lightbox displaying a Web Object?

I have successfully inserted a .pdf into a lightbox as a Web Object according to instructions found here: http://daveperso.mediaenglishonline.com/2010/12/08/working-with-pdfs-in-articulate-presenter/ Despite the fact that the instructions are for Presenter, they seem to work fine with Storyline 2. My only issue is that there is a double scrollbar (one "inside" that successfully scrolls the embedded .pdf and a second "outside" scroll bar that isn't functional/necessary). I have attached a screenshot of the issue. Can someone help me get rid of that "outer" scroll bar? I tried the instructions provided here, but that intervention was not successful: http://www.articulate.com/support/storyline/how-to-avoid-scrollbars-and-margins-in-web-objects Thank you for your help!

6 Replies
Emily Ruby

Hello Yvette,

Thanks for sharing the file. It seems like the scrolling panel that was inserted as a web object is too large for the slide. The outer scrolling panel is there to allow a scroll to see the bottom of the scrolling panel with the pdf. This one will let you scroll down in case you need to use the horizontal scroll at the bottom. Are you able to make the PDF scroll panel a little smaller?

Yvette Healey

Hi! And thanks for your prompt response! Unfortunately, I can't make the inner (PDF) scroll panel smaller because it's a multi-page document, like the sample. So, the user will have to scroll to see the subsequent pages. In preview mode, the "outer" scroll panel isn't visible until I publish to an LMS. And that's the scrollbar I can't seem to get rid of (even though it only scrolls the tiniest bit "up and down".

Emily Ruby

Hello Yvette,

Web Objects are not available in the Preview mode, so the published output is where you will need to test them. The outer scroll bar is only going to scroll the amount needed to see the entire inner scrolling panel. You may want to try and change the size when you create the .html file before uploading as web object.