How do I troubleshoot for an image that shows up in the player but it is invisible in the application?

I have a 30 slide presentation and one slide has a crescent (actually just the top part of a circle) appearing in the player that is not visible on the slide, on the canvas, on the master or on the preview of Storyline 2.  I have attached a screen shot which I should have documented at the same spot of the video timeline but the behavior is definitely through out.  

4 Replies
Doris Chwist

Sure I can post a copy of my file.

Doris Chwist
Technicienne en formation à distance

Université de Moncton - campus d'Edmundston
Éducation permanente, PSL 211-d
Edmundston, NB E3V 2S8
Tél. : 506.737.5050 (5274)

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Crystal Horn

Hi Doris.  Thanks so much for sharing your file.  I'm noticing with the HTML5 output the video on slide 1.8 appears to be duplicated.

I'm investigating this behavior with me team, and I'll let you know what I find out.  In the meantime, if you view the output in a Flash-enabled web browser, it should appear normally.

Thanks for bringing this to our attention!