How to change font in fill-in-the-blank response box.

Hi, Lisa -- Please take a moment to check out this similar thread for some ideas and suggestions you can try, but be sure to let us know if you still need help! :)

Thanks for your reply. I looked at the website, but my issue persists. I've added fonts within the Master Slide area and changed the font in the Master slides, but when I return to the individual slide it remains the same. I then changed the slide text box font, and saved the file, if I open the file again it has reverted back. Let me know if you have any other ideas.

Hi, Lisa -- Thanks for your reply, and so sorry to hear that issues persist! Would it be possible for you to share your file so that we are able to take a closer look at what you are seeing? Please use the ADD ATTACHMENT button in the bottom left of the reply box and browse/upload from there. 

I also wanted to note as you appear to have replied via email that the phone number in your signature is displayed publicly here in the thread, so you are welcome to use the EDIT button beneath your post to remove that information if you wish. :)

Hi - I have used the Reply button, that yes, sends the message via Email. Am I correct, then, that the Reply is the same as posting publicly via View? If I send an attachment using View, is that public as well? Thank you for the clarification.

If you have removed the type you answer here text then this can vert to a different font, the best way I find to do it is to select the box and change font and size and then lock it on the timeline

Hi, Lisa -- Yes, when you reply via email, your response is shared over in the thread itself as you can see by clicking on this link. I should note, however, when you reply via email, any attachments you attempt to send will not be accessible in the thread or otherwise, so you would need to go to the thread itself to use the ADD ATTACHMENT steps I shared above, and then it would be visible to the community (which is great for lots of input and ideas). 

If you have confidential client content and would prefer not to share your file publicly, you have two other options to have your case reviewed by a staff member. You can either use this form to submit, and myself or one of the other Community Moderators will pick it up from a special queue as soon as possible. Or, if there is a timecrunch and you need immediate assistance, our 24 hour Customer Support Engineers would be able to take a look for you, and here is the other form you could use to send in your case. The choice is yours! :)

In the meantime, I would go ahead and give Phil's suggestion a try and let us know if that will work for you or if you still need more help! 

Hooray. Your tip worked. Selecting the box, changing the font and size, and then locking it did the trick. Thank you.

Changing the font, locking the Text Entry field to the timeline doesn't keep the font I've chosen in place. When the user is filling in the blank, it switches to a serif font that is in direct conflict with the overall look and feel. (It's the final question before the Results slide.)

You probably need to choose a web safe font as fonts are not embedded.

Now that you mention it, that makes PERFECT sense. Thanks!

Hi Lori, 

You can also see that noted here for the fonts and text entries/variable references.  We're unable to embed those fonts, so they will default to system or web based fonts for the user.