How to change screen recording Try Mode options after the recording has been added

Hi Nick

you can reinsert the screen recording on another slide and choose the try mode.  Select the screen recording option from the ribbon and chose the one you want ( normally will have 'in use' tag). Hope that helps.

Thanks Wendy, but what do I do if I had already inserted a recording, edited all the Try Again prompts, added other supporting text boxes, then decided I wanted to have correct feedback too? Can I not just switch that on? Do I have to start again from scratch?

Hi Nick,

There isn't a way to just switch it on - what you may want to do is insert a new scene with the feedback options you'd like, and then copy/paste over the custom elements you added in. 

Thanks Ashley, I guessed that's what I'd need to do.

I'm still waiting for the email with the case number on the other thing. I'll let you know when I get it.

Ta,

Nick

Hi Nick,

You'll want to check your junk/spam folder - it should come right away. If you don't get it soon, I'd try to submit it again and you may want to try in a different browser and confirm that you see the "case submitted" message on the screen as well.