How to... create more engaging software simulations?
So I've been doing software simulations since I started out doing elearning ten years ago. I started out with captivate and now use Storyline to do so. At work most of my internal clients want something without audio since the modules are often multilingual and need to be maintainable. Oh, and it also needs to be short. So that naturally brings us to the step-by-step video recording in Storyline which does the screenshot/video thing with caption boxes.
Now I often use characters for intro's and outro's and the steps to be taken but the system action itself is what it is really and the request has arrived to make it more fun (aargh, the dreaded business requirement of Fun eLearning). I've even been told to use a funny character with red spikey hair, that's fun!
My question is: what would you do to make software training more engaging?