How to disable screen lock/off during watching a HTML5 version output in mobile device

Oct 12, 2017

My mobile screen frequently goes off while watching my course in html5 output (SL 360). The course shows full screen but still goes off/locked after few seconds.

How to resolve this issue?

 

1 Reply
Crystal Horn

Hi Siba!  Thanks for reaching out.

I addressed a similar issue somebody was facing a few months ago in this discussion.  Essentially, I found that her slides were advancing automatically.  Without any input from the learner, the device would go into sleep mode.

Tell me about how your course advances, or where the user interacts with the content.  Feel free to share your course here for me to see!

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