How to handle someone choosing the wrong branching scenario

Jan 24, 2021

I hope someone can help me with this!

I have a course where at some point the learner has to select whether they are a manager or an individual contributor. If the person selects they are a manager, they will see three slides of content - manager, organization, and individual. If the person selects they are an IC, they will only see the individual slide. 

Our concern is if someone is a manager and accidentally chooses the IC option (by going back to the menu and selecting it), they can't go back to the manager track - what happens is they can't move past the section because the next button is disabled. Do I need to set up some sort of variable? Or should we disable the menu? (because some of the options showing there are not applicable to IC's) 

3 Replies
Christina Williams
Walt Hamilton

I would absolutely disable the menu. How do the managers know they are in the wrong spot? At that point, give them an option to revert.

If a manager selects the IC option, they won't get the manager content, only the IC slide. 

I was hoping that we wouldn't have to disable the menu because we'd like for people to go back and view previous slides they watched. However, a possible workaround for that would probably be to create a Table of Contents type of slide that people go back to after completing each section. 

Leslie McKerchie

Hi Christina,

Thanks for reaching out and sharing what you are working on. 

If you would like to keep the menu, but avoid accessing the individual slides, you could customize the menu. Removing slides from the menu does not remove them from the course and can be used to prevent your individual contributor from accessing the manager content, but allowing the flow to be a part of the manager path.

Customizing the Menu