How to mute the audio

Mar 17, 2016


I am working on a elearning project. There is an requirement is that the client need to mute and unmute the audio on each slide. I was complete this work but there is what i work, I was put the audio controlling button on master slide and this was working fine on normal story.html file. But when i run HTML5 file there is an issue on Firefox version. 

Is that anyone help me...???

2 Replies
Crystal Horn

Hi Vishal!  The Storyline 2 System Requirements show that for HTML5 output, the compatible browsers are as follows:

  • Windows: Google Chrome (latest version)
  • Mac: Safari 7 and later, Google Chrome (latest version)
  • Mobile: Safari in Apple iOS 7 and later, Google Chrome (latest version) in Android OS 4.1 and later

Also, I wanted to be sure that you were viewing that content in it's intended environment, i.e. hosted on a web server.  Viewing content locally (by clicking on your html files in the published output folders) can cause issues as described here.

Let me know if that information is helpful!

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