How to print from SL without content distortion?

Sep 14, 2012

I have a checklist at the end of a course in Storyline that I want learners to be able to print out. However, when you print the page (from the published version), the information gets rather distorted/squished. Is this a function of printing from Flash? What can I do to get the page to print without distorting? Has anyone encountered this?

7 Replies
Laura Payette

Unfortunately, that won't work. We need participants to be able to print directly from the published course. We're using variables throughout the course to create a personalized To Do list that users get as their takeaway. Other than printing directly from that screen at the end we can't figure another way for them to "save" their personalized list. And, unfortunately, right now the list looks too distorted when printed to be of much use. I'm open to other ideas to make our concept work.

Justin Grenier

Thanks for the clarification, Laura.

Let's take a quick look at three settings:

  1. Be certain that Windows is set to 96 DPI.
  2. Be sure that your color depth is set to 32-bit.
  3. Try disabling hardware acceleration in Flash.

If none of those steps resolve the problem, I would encourage you to submit a Support Case.  When you do so, please be certain to include a copy of your .story file.

Please let us know if you need anything else.  Thanks!