How to replay a course in Articulate Mobile Player (AMP)?

Apr 10, 2018

We are able to launch the course in AMP using a link from Articulate 360, but when we exit the course it will not launch from the library. When we move the toggle button to "yes" under available offline, we are not able to play the course again either.

It does not seem to be loading in AMP. When clicked in the library, the launch window has no thumbnail picture of the course where the play button is, and pressing the play button does not work. It stays frozen.

Any help would be appreciated. Thank you.

6 Replies
Crystal Horn

Hi there, Landon.  Are you hosting your content in Articulate Review, or somewhere else?

I did a quick test and was able to pull up this content published to Articulate Review in my Articulate Mobile Player app.  I toggled the offline availability, and disconnected my iPad from wifi.  I was still able to run this course.  Can you give this link a try on your device with AMP?

Let me know how that works for you.  If you'd like to share your .story file or link to your output, I'm happy to test on my end, too.

Landon Salsberry

Hi Crystal,

 

We are hosting on Articulate Review right now. My coworker was able to get your link to work on her iPad at home. Then she tried our link that we published, and it worked too. We are thinking maybe there is a problem with the iPad that we have at work. Maybe it is not compatible with AMP right now due to its updates or version or something? I will test the link you provided on the iPad tomorrow and see if it works on that iPad.

I attached our .story file for you to look at too. Thank you!

Update: I was able to download your link on our iPad, select offline viewing, disconnect from wifi, and play your course... 

Update 2: Very Strange but everything I have been publishing this morning has been working for us in AMP. It could be that the story file we were testing previously did not have any content in it since we were trying just test the optimal dimensions it could be in AMP.

Crystal Horn

Hey Landon - thanks for the updates on your AMP course.  I chalk that kind of situation up to gremlins.  😉 In all seriousness, though, let me know if you see anything weird again on your end.

Here's an article on publishing and sharing your content.  It'll give you some ideas on where else you can host your content so that you can use the link to open it in Articulate Mobile Player.

I'm not sure about building a custom volume slider, but maybe other community designers will have some tips!

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