How to save work - make backup

Nov 08, 2016

Hi, I am not sure if there a similar topic, but I would like to ask what is the most efficient and correct way to make backup of my work. What files do I have to save/ take backup? I would like to have the option to recover projects quickly or even, take the files and continue working on another pc which has storyline installed.  I am currently making back up of .story project file but i am not sure if this is enough to provide me full restore capabilities in case of failure or corruption of files.

2 Replies
Alyssa Gomez

Hi Konstantinos!

File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). You may want to start by reading this recommended workflow for creating a backup of your work. Also, follow these tips to reduce your risk of corrupting or losing project files. 

Finally, I would recommend these preventative measures to protect your files against corruption: 

  1. Save and publish projects on your local hard drive. Working on a network drive or external USB drive can cause erratic behavior due to latency.
  2. Save incrementally. If your app has an AutoRecovery feature, take advantage of it. If not, save a new version of your project every hour or so with a new file name each time. If a file becomes corrupt, you'll still have a working version available.
  3. Install Dropbox. Snapshots of changes in your local Dropbox folder are kept for 30 days. If a file is damaged or deleted, you can restore a previous snapshot.
  4. Don't leave the app open and unattended for long periods of time. Some users have reported file corruption after leaving their apps open overnight. It's possible that a malware scan or disk backup could run because the machine is idle, making your app vulnerable to crashing. 

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