I'm trying to set just one question to include in the question bank but it looks is not possibile anymore, I mean I always did it going on "Draw questions from Bank" and I set "include -1- questions"; then I go on the second question bank, set the same option...but if I go back on the first is set on "All" again...
I tried everything, even if I click on Save after changing every q.b, saving changing one by one, nothing stay effectively saved, it always set the questions differently as I set them, and never stay on the 1 only...
I suspect is something like a bug, but please tell me is not as I got so much work to do and I really need this option...
Hi Alyssa, I was bit worried because it happened few times on several files but it actually is not happining anymore on other files.
Yes, I'm working on my local hard drive, with storyline 360, by th eway I don't think is normal as I used this feature many times before, on the same computer, before and after updatings, I'll keep you informed if it will happen again.
I'm running into this same issues. I saved copies on a local drive and even uninstalled and reinstalled Storyline to try to fix the problem. I have Storyline 3 and it's happening in 4 different files.
We haven't been able to recreate this problem on our side, so we'd love to get your help. Would you be willing to share one of those Storyline 3 files with our team? We'll delete it when we're done troubleshooting.
If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!
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Hi Giulia, really sorry you're having trouble with this. I'd like to try and recreate the behavior you're seeing. Can you help me with a few details?
Hi Alyssa, I was bit worried because it happened few times on several files but it actually is not happining anymore on other files.
Yes, I'm working on my local hard drive, with storyline 360, by th eway I don't think is normal as I used this feature many times before, on the same computer, before and after updatings, I'll keep you informed if it will happen again.
Thank you
Hi Giulia,
Thanks for letting me know that it's working. If you run into this problem again in the future, you know where to find me. 😁
I'm running into this same issues. I saved copies on a local drive and even uninstalled and reinstalled Storyline to try to fix the problem. I have Storyline 3 and it's happening in 4 different files.
Hi Theresa!
We haven't been able to recreate this problem on our side, so we'd love to get your help. Would you be willing to share one of those Storyline 3 files with our team? We'll delete it when we're done troubleshooting.
If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!
Will do! Thank you!
Hi Theresa,
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
;) Thank you!
I see the files you shared, Theresa! Thanks for sending them. Our engineers will have a look and reach out to you soon.
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