How to submit a ticket Sep 09, 2019 By Shane K I didn't get any help with my issues and I really need them resolved by the end of the week to meet a deadline. How do I submit a ticket or talk to someone that can help me?
Jennifer Dunn almost 4 years ago06/30/20 at 8:58 pm (UTC) Hello I am having issues with uploading videos to articulate rise. Please help. See attache error message. error_message.JPG
Vincent Scoma Jennifer Dunn almost 4 years ago07/01/20 at 6:15 pm (UTC) Hi Jennifer, Thank you for reaching out! I am sorry that you are running into this error message when uploading a video to your Rise 360 course. A couple of questions for you on this: What is the file size of the video you are uploading? Does this issue happen in other web browsers? Please keep us posted and let us know if you have any questions!
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https://articulate.com/support/contact/case
Hello I am having issues with uploading videos to articulate rise. Please help.
See attache error message.
Hi Jennifer,
Thank you for reaching out! I am sorry that you are running into this error message when uploading a video to your Rise 360 course.
A couple of questions for you on this:
Please keep us posted and let us know if you have any questions!
This discussion is closed. You can start a new discussion or contact Articulate Support.