HTML 5 issue content disappearing

Feb 02, 2014

I have animation for the on screen object in SL in sync with audio. its working fine in .story file after publish, bit when checking html 5 version of the same content that has animation is disappearing suddenly when I visit that slide then clicked on next and again revisiting that same slide. currently the slide has reset to initial property selected however I tried all the three properties neither worked for me. Does anybody know how to resolve this?

I checked output on IE, Chrome and Firefox as well, same issue in all of them.

3 Replies
Christine Hendrickson

Hi Parashuram,

It sounds like you're viewing the output files locally, is that right? If so, please try uploading your project to a web server or LMS to test your course. 

If you're viewing your published files locally, this may be the problem. If you view a published Storyline presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:

Publishing and Sharing Articulate Storyline Content

If you do not have access to a web server or LMS for testing, you could try using SCORM Cloud.

Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.

In addition, you could also use Dropbox. Just remember that you'll need to place your content in the "Public" folder. Also, you'll need to make sure that the folder is enabled. To do so, click on this link.

You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.

Let me know how it goes!

Thanks :)

Parashuram Vhaval

Christine Hendrickson said:

Hi Parashuram,

It sounds like you're viewing the output files locally, is that right? If so, please try uploading your project to a web server or LMS to test your course. 

If you're viewing your published files locally, this may be the problem. If you view a published Storyline presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:

Publishing and Sharing Articulate Storyline Content

If you do not have access to a web server or LMS for testing, you could try using SCORM Cloud.

Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.

In addition, you could also use Dropbox. Just remember that you'll need to place your content in the "Public" folder. Also, you'll need to make sure that the folder is enabled. To do so, click on this link.

You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.

Let me know how it goes!

Thanks


Hello Christine,

I checked my output files both on local as well as LMS both conditions have same problem and when sharing published output with other I choose zip option from the same window that comes immediately after publishing file successfully from storyline.

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