I have a colleague who published his presentation and when he tries to open the HTML file it does not open and only spins. However, the HTML5 file does open. Can anyone tell me what is wrong? His other HTML projects open fine. This new file is mostly videos. They are published in MP4.
Thanks for reaching out here. It sounds like your colleague may be encountering a new security feature in Flash Player that effects local playback. Check out this article for more information and how to get this working again. Let me know if you have questions!
1 Reply
Hey Lynne!
Thanks for reaching out here. It sounds like your colleague may be encountering a new security feature in Flash Player that effects local playback. Check out this article for more information and how to get this working again. Let me know if you have questions!
This discussion is closed. You can start a new discussion or contact Articulate Support.