HTML5 and Text input boxes

Hey Peter,

Not sure if that's a bug rather how HTML5 handles text entry boxes as compared to a desktop Flash output.

One possible way to have a consistent message is in the TextEntry variable default value enter a message of your own. By doing this it behaves slightly different. I've not tested it in HTML5 and may have the same results but worth a try.

I'm having similar issues with a course I've been building. Since the interaction requires the users to fill in a chart with multiple input fields, I chose to do the interactivity manually with input fields and variables rather than through the template interaction (which I believe only allows you to do one input per screen? If I'm wrong, a point in the correct direction would be greatly appreciated). I think there is a spot to change up the "type your text here" prompt from within the template interaction, but for the life of me can't find a setting for that outside of the template.

I'm only seeing the prompt come up when viewing the course through the HTML5 url. I've tried placing in default values of 0 and even an empty space, but it does interact differently to the default prompt (requires user to manually delete).

I see that it's been a few months since the original post. Has anyone found a workaround for this issue? Any help would be greatly appreciated. Thanks ahead of time.

Hi there Pete,

It sounds like this may be the issue you're running into:

Default Instructions Display for Text Entry Fields in HTML5 Output

If so, I'm afraid you won't be able to modify the text that appears in those fields with HTML5 content. 

I hope this information helps.

Thanks,

Christine

I haven't tested this yet, but after reading that support article it says that custom text is not supported by HTML5. 

Have you tried adding custom text to the actual variable's default value instead of editing the text entry box itself? Wonder if that would work.

You can change the deffault text or delete it,

After publishing, go in the "mobile" folder and edit the "storyline_compiled.js" with a text editor.

Search "type your text here" in the document with ctrl+F and replace or delete the text between the brackets but not the brackets.

save and close, et voilà.

!! you must re-do it each time you publish your project !!

I am having a similar problem in that my text entry prompts do not show during preview or publishing. If I click somewhere else on the screen the full prompts do show, but they do not show when the screen appears initially. Does anybody know a fix for this?

Hi Marcel!

I can find one other reference here and the resolution was:

Bringing the Text Entry object to the front of the slide. 

To do this: click the Text Entry object in the slide to select it, click Arrange from the tools above and select "Bring to Front". Publish your course again.

If this does not help you, you may want to consider sending your .story file to our support team.

Thank you for your reply Leslie. I gave that a go and unfortunately the problem remains. 

I have tried to lodge a case but the support page appears to have a bug. Whenever I enter the details and click submit it resets the page.

Hi Marcel! I actually see where you submitted a case (#00353698) and Cleo sent you a message back. Did you receive this e-mail? It would have come from support@articulate.com. Thanks!

Hi,

As Pete asked, could you please tell us if this issue is on a list to be fixed?

Thanks to Anthony, there is a workaround but very frustrating...

This default message should at least be translated as all text labels of the player...

Thanks.

Hi lms01,

As Christine previously shared, this is not currently available within the HTML5 output.  If you'd like to see additional support for this feature, I'd recommend sharing your thoughts as a feature request. 

Found this answer

https://community.articulate.com/discussions/articulate-storyline/why-no-placeholder-text-input-on-html5

Thanks for sharing Kim :)