HTML5 doesn't render all fonts at random times
Oct 18, 2018
Posted this somewhere before and I've seen other threads that state the same.
We are finding that slides that render properly in SL 360 "Preview" occasionally publish with jibberish text.
I've submitted a .story and .zip which demonstrate the problem in the story_html5.html. story_flash.html plays the text just fine.
This is a serious problem with SL 360 reliably publishing text. The only way to identify that the published result is OK is to walk through every slide.
So when we make a minor change in a .story file (like replacing one image) we need to walk through all slides after publishing to make sure the published output is OK.
If we find a problem, then reboot, republish, and repeat until it works.
Your Articulate Case # 01561718
Sam
5 Replies
It would be helpful if there were a portal where communications for case (01561718) could be reviewed.
Now this font problem is back. Was Articulate able to reproduce and identify the issue?
Sam
Hey Sam,
I just resent the last reply that Joshua sent to you in case you missed it, but here's what he found:
What we found is that there seems to be an issue with using standalone Bebas Neue font alongside the Bebas Neue font family as there is overlap in regular versions of the font.
In doing research, I see that Adobe Font warns about sync issues in using these fonts together: 'Note that you may encounter sync and/or activation issues when attempting to use multiple versions of Bebas Neue concurrently.' on the page here: https://fonts.adobe.com/fonts/bebas-neue-by-fontfabric-based-on-v14
That said, I found that if you simply use the Bebas Neue Regular font from the font family Bebas Neue by Fontfabric (based on v1.4) in place of the stand-alone font that the issue is resolved.
Want to give this a try and let me know how it goes for you?
We did that fix some time ago. Things went well until today. This is the first thing we checked. There are no other conflicting "standalone Bebas Neue" fonts.
There is a duplicate thread on this here:
https://community.articulate.com/discussions/articulate-storyline/publishing-fonts-into-scorm
Thanks for connecting the dots Sam. I'm going to link a few of your threads and cases together and drop a note to Joshua on your case.
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