HTML5 export of screenshots on tablet : black slide appear between transition Sep 03, 2015 By Julien martin Hello Everybody, We create a tutorial with Articulte Storyline last release : screnshot of a software + interaction + caption, etc. We export in HTLM5 + scorm form LMS On desktop : use of Chrome : no problem On tablet (android samsung tab3) : we use chrome also .... Problem on tablet : when viewing content, there is black slide that appear between slide. We try toi reduce size no way, sema behavior Any idea of what happen ? And how to solve it ?!!!
Leslie McKerchie Staff over 8 years ago09/03/15 at 6:29 pm (UTC) Hi Julien! Do you have a slide layer transition to fade through black? I've seen issues reported of this previously in HTML5. Do you see the same behavior if you test the content in SCORM Cloud?
Julien martin Author over 8 years ago09/09/15 at 2:58 pm (UTC) Hello Leslie, No We don't have this slide layer transition And the problem is still the same without scorm export It seems that if wifi connection is low, it appears and also there is a delay between audio and screen animation.
Leslie McKerchie Staff over 8 years ago09/09/15 at 4:44 pm (UTC) Hi Julien! I wanted to get clarification. You said "And the problem is still the same without scorm export", does this mean that you were able to re-create the issue in SCORM Cloud? A poor internet connection would cause delays as you explain.
3 Replies
Hi Julien! Do you have a slide layer transition to fade through black? I've seen issues reported of this previously in HTML5.
Do you see the same behavior if you test the content in SCORM Cloud?
Hello Leslie,
No We don't have this slide layer transition
And the problem is still the same without scorm export
It seems that if wifi connection is low, it appears and also there is a delay between audio and screen animation.
Hi Julien! I wanted to get clarification. You said "And the problem is still the same without scorm export", does this mean that you were able to re-create the issue in SCORM Cloud?
A poor internet connection would cause delays as you explain.
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