HTML5 for iPad Safari is not working as expected at all?

I have developed a course and published as HTML5 for iPad Safari, and there are quite a few problems, such as audio and text being out of sync sometimes, and audio not playing, and "click outside of..." trigger not working, and some general unresponsiveness.

Is anyone else having similar or other problems?

Ive already checked "private mode" issue and that is not it.

Any guidance would be appreciated.

thanks!

3 Replies
Sam Carter

You might be referring to a problem that has been known for a few months now:  HTML5 layers will not play animations in sync with audio.    No word on when it might be addressed.

I've found that it is possible to develop a course that will run in HTML5 and Flash by not using Storyline features that do not work in HTML5.  

Another HTML5 issue I've had problems with:  Questions with shuffled choices will randomly overlap the choices.

mark spivey

Ahhh ok, that sounds like the main problem then.  I have a diagram with several parts on it, and when you click it launches a layer with audio and bullets.  So it sounds like the only way to do something like this will be to have each hotspot link to another slide instead of a slide layer.

There is another problem im having where when I resume the course, the audio will not play, but the timeline is playing.

Sam Carter

mark spivey said:

Ahhh ok, that sounds like the main problem then.  I have a diagram with several parts on it, and when you click it launches a layer with audio and bullets.  So it sounds like the only way to do something like this will be to have each hotspot link to another slide instead of a slide layer.

There is another problem im having where when I resume the course, the audio will not play, but the timeline is playing.

If it can be done with multiple slides, then throw out the layers.  In my case, I dumbed down my slides by removing the audio from the layers.  It lost some appeal, but got the job done.

The failure to play audio on resume has been documented for some time.  That's the third critical HTML5 bug in this thread.  

Related, but doesn't make much sense: if an HTML5/SCORM/Safari course is exited when a lightbox is open, resuming the course will resume on the lightbox, but play the audio on the underlying slide (which should be paused).  Funny that it plays audio that it shouldn't in this scenario.