HTML5 issues | IOS 8 | SL2 - Update1 (1410.204)
Oct 28, 2014
Hi All,
I recently viewed my existing course (that was developed in Storyline 1) in IOS 8 and came across a few shocking issues such as the audio not playing when reloading the screens, and the transcript heading is not visible etc.
Then I came to know that Storyline 2 Update 1 (1410.204) has the solution for this. So I downloaded the trial version and viewed the course. Again I was shocked to see the following issues (the first screen below is taken from an iPAD running iOS 8):
- The Play/pause button is not visible
- The reload icon is not in the correct position
- The Exit button alignment is not correct
- The menu and Exit separator symbol (|) is not visible
- The transcript line space is not proper (Both HTML and HTML5)
I am wondering if anyone has come across these issues in the latest version of Storyline, and if there is any solution to resolve this issue.
Right now the HTML5 output of both Storyline 1 and 2 is not working properly on iOS 8. Please help!
Regards,
Nirmal
6 Replies
Hello Nirmal!
The Update1 for Storyline 2 and the Update 7 for Storyline 1 have addressed several issues with iOS8.
I tested a file in iOS 8 8.1 and was not able to see these same results. Would you be able to share your .story file, or part of it so we can publish and test this?
Thanks for your response, Emily
Attached sample story file for your testing. I have verified both Storyline 1 update 7 and storyline 2 update 1 with IOS 8.1. But no luck :-(
Eager to know your test result.
Thanks!
Regards,
N
Hello Nirmal!
I have tested your file, and the issues do not appear in SL1. However when I upgraded the file to SL2, I do see the issues you have mentioned.
I have sent this along to our QA team for review.
Hi Emily,
Thanks for your response and good to hear that you do not see the issues in SL1. However still we have facing the issues in SL 1 too. This issue is appearing in other courses too. recently i have checked another course, the same issue is appearing.
Here is our environment.
iOS 8.1 (12B410)
iPAD model : iPAD2
Storyline version: 1.7.1410.2419
Is there is any workaround to solve the issues in SL1. And any update from your QA team on SL2?.
Looking forward
Regards,
N
Hello Nirmal!
I checked on the case with our QA team and this is being looked into as it has been reported several times. Unfortunately I am unable to give a time frame for the resolution.
Hi All!
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
This discussion is closed. You can start a new discussion or contact Articulate Support.