I created a course and published to html5. When I view the course on the ipad the menu in the player does not work (click on it and nothing happens) when the ipad is held in landscape mode. When I rotate it and hold it in portrait mode it works fine!
Doesn't sound familiar. Is this the standard built-in navigation menu you're talking about, or maybe a custom menu? Think you could share the file so we can check it out?
John just got back to me saying that it worked fine for him. I just tested again and it is working now form me. Must have been an issue with my ipad/ internet connection.
5 Replies
Hey Nigel!
Doesn't sound familiar. Is this the standard built-in navigation menu you're talking about, or maybe a custom menu? Think you could share the file so we can check it out?
Thanks!
Hi Peter,
It is the standard built in Menu. Below is an image. Just submitted a case ( # 00317807)
Thanks Nigel
Thanks for sending that in, Nigel. We'll take a look ASAP.
HI Peter,
John just got back to me saying that it worked fine for him. I just tested again and it is working now form me. Must have been an issue with my ipad/ internet connection.
Thanks for getting back to me so quickly.
Hey, right on, Nigel! Glad to hear it's working now, but still not really sure why it would've been given you trouble earlier.
Let us know if it happens again. Take care
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