41 Replies
James Holt

Now it's working. 

Sound like an undocumented feature. I changed the player size from "lock player at optimal size" to "Scale player to fill browser window" published and course ran correctly and then changed the player back to "lock player at optimal size" and republished and the course works fine now.

Note this was happening with all courses and I restarted my laptop several times.

Jeffrey Riley

I just posted a follow-up in my other post https://community.articulate.com/discussions/articulate-storyline/windows-10-edge-browser-flash-problems#reply-434911. I am having problems printing with JavaScript code in SL3. I am working with Articulate Support but there does not appear to be a simple answer.

I wish I could go back to an older Windows version and browsers. The interesting thing is I can get things in SL2 to work but not SL3. I did set Firefox as my default browser in Windows 11 but there still seems to be issues.

Autumn Strausbaugh

Hi all,

Just chiming in here that just today I've had issues with a course built in Storyline 360 being reviewed in Edge. It randomly kicked my reviewing back to the start or completely out of the system when she clicked on a trigger to open a light box slide.  As soon as she move to using Chrome it was resolved. 

Alyssa Gomez

Hi Wendy and Tara, 

Thanks so much for those details. We are seeing a few problems with Storyline 360's performance in Edge, but since both of your are experiencing the exact same issue, it sounds like there's something buggy going on.

Would you mind sharing a copy of your file with our team so we can take a closer look? The more file examples we have of the problem, the easier it will be for us to identify the culprit. Thanks!

Alyssa Gomez

Hi again folks! If you're seeing trouble in Microsoft Edge while in Articulate Review, it could be that security/firewall is causing some trouble here. Can you check out this article about the different domains that need to be allowed for Articulate 360?  

Daniel--if you want to send a file to our Support Engineers, please send the original (unpublished) .story file. Thanks!