HTML5 Output Plays Once then never again

Sep 13, 2012

I created a three slide video and placed a Captivate 6 HTML5 Web object in the middle slide then published the Story. I Opened the Folder and clicked on the StoryHTML5.Html object and it opened in Explorer 9 an played. When it got th the web object I got the Supported browser warning then a play arrow. The captivate video played and then the third slide played,

But Now the StoryHTML5.Html obkject will not play again in ANY browser! What Gives????

1 Reply
Peter Anderson

Sorry about that, James. Sounds like you're experiencing the issue in our HTML5 supported browsers (Chrome, Safari) as well? If you'd like, we'd be happy to take a closer look at this. Please submit a case using the link below so our support team can assist you further:


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