HTML5 Player too large for iPad

Oct 22, 2013

When viewed on an iPad (HTML5, not AMP), the player is slightly larger than the iPad's screen. That is, right edge and bottom edge are truncated. I've tried both player settings (scale player to fill, and lock player at optimal size), but get the same result both ways. Anyone else having a problem with this?

9 Replies
Dennis Hall

Hi Russ:

This is a known issue with the iPad player for SL.

One solution some of us have found is to move the player functions into the content area, however, this requires a great deal of customization of the published output.

Another solution is to reduce the size of your story, however, this may require some rework of your content, but is easier (less technical) that the previous solution. Once you reduce your story dimensions, publish, test, repeat until it fits correctly.

Best Regards,

Dennis Hall

Ashley Terwilliger-Pollard

Hi David,

The majority of the sizing issues when viewing HTML5 content were fixed in update 4, but I have heard similar reports in relation to earlier versions of Moodle not scaling correctly, but the newest version 2.6 works as expected. If you're in another LMS, you may also want to test it by publishing with update 4 and loading at SCORM Cloud to see if the scaling behavior continues, and if not you'll want to connect with your LMS team. 

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