HTML5 published audio not playing in different browsers

We are finding that audio triggered from buttons randomly doesn't play in HTML5 published output.  There are 7 buttons - each triggering the same sound file. In Firefox all play except the seventh. In Chrome, every other button sound doesn't play. In Internet Explorer (latest) only the first plays. In Edge some play and some don't.

Do others have this problem?  Is there a fix?

5 Replies
Ren Gomez

Hi Szever,

Good news! We fixed the issue where the audio triggered from buttons didn't play in the HTML5 output in IE11.

Here's how to install the latest Storyline 360 update to see all the recent enhancements and fixes.

If the problem reappears, please record a Peek 360 screencast for me, and I'll be happy to help!