HTML5 Resume Screen blinks for some time in Moodle on Chrome

Hi,

I am facing an issue in the HTML5 output of Storyline in Moodle 2.5.2 on Chrome 31. This issue is there in all the courses we are making. This is related to the Resume screen. When the course is launched next time, resume screen blinks for some time and after clicking on Yes in the alert box on resume screen, the slide which opens up also blinks for few seconds.

Is there any solution or workaround for this issue, please share. 

Thanks.

1 Reply
Ashley Terwilliger

Hi Gaurav,

Are you viewing this on an iPad or your Desktop? If on your iPad we support viewing in Mobile safari, but there is a known issue with some flickering in the HTML5 output while viewed there. 

We also recently updated Storyline (update 4) for better HTML5 output, can you confirm you're using update 4?

If you're viewing this on your desktop, have you tested to see if the flickering also appears in SCORM Cloud to see if it's a file issue or an LMS issue?  If you're able to see the same behavior in SCORM Cloud can you share the .story file us so that we can take a look? If you'd prefer to share it privately you can also share it here.