Hyperlink in Articulate does work on PC, not in the player

Sep 01, 2015

Hi, 

We have an module with some documents to download. 
On a pc, this works fine. However, opened on a Ipad or Samsung device, 
the download doesn't work. We us the articulate player. This is a link:

http://test.internettraining.org/CourseType3/Packages/984/170/1/story_content/external_files/Customer_Inquiry_Case%201.pdf

This is our lms, when we have a link outside the lms, it works fine. 

Is there any help. 

8 Replies
Ashley Terwilliger-Pollard

Hi Joep,

I'm not sure I understand - but you won't be able to use the resources tab as a part of player for viewing in the mobile player on ipad or android tablets. If you need to include a PDF, I'd look at uploading the PDF to a server, and then either linking to that URL or embedding that as web object for users to be able to see and view it in the mobile player. 

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