have you uploaded your published file to a web server or are you trying to view it locally - sometimes the local browser settings might not allow you to open the link.
Hi, Maksood - Would you care to share your .story file here so we can do some testing for you? And also, in line with what Wendy said, could you please run through a few troubleshooting steps to rule out some common issues?
4 Replies
Hi Maksood
have you uploaded your published file to a web server or are you trying to view it locally - sometimes the local browser settings might not allow you to open the link.
When we publish in desktop it is not working
but when publish in computer on my document the it working
and when we share the publish file in a share folder then it is not working
What is the problem
When we publish in desktop it is not working
but when publish in computer on my document the it working
and when we share the publish file in a share folder then it is not working
What is the problem
Hi, Maksood - Would you care to share your .story file here so we can do some testing for you? And also, in line with what Wendy said, could you please run through a few troubleshooting steps to rule out some common issues?
First, please confirm that you are working locally as described here, and also that you are testing your published output in the intended environment. In addition, you may want to review this information on Recommended Workflow for Collaborative Network Environments.
Please let us know if issues persist.
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