Hyperlink to PDF not working on Chrome
Jun 24, 2014
HI,
I am having trouble trying to make the Hyperlink to PDF file work on Chrome.
Our designed course will be distributed and viewed offline and we have some hyperlinks to PDF files which has been embedded in the course using Hyperlink Wizard. Links work fine with IE and Firefox but on chrome a hand appears and nothing happens when you click on it. I've tried enabling all Active X security options in case that's preventing the link to open but no luck. Any other suggestions?
Thank you very much.
Shahzad
6 Replies
Hi Shahzad,
How did you publish the course - using the "publish to CD" option? If you're using one of the other publish options and then testing the published output locally you may be encountering security restrictions. Also, I'm not sure what you mean by "hyperlink wizard" - are you referring to the hyperlink option within Storyline or something you've used outside of Storyline?
Hi Ashley,
Thanks for the reply. I've published the content using 'Publish to Web' option because we want users to be able to view contents offline without the Flash player.
I've now published to CD option and its working ok but it would be ideal if we can make it work with Chrome. I've received an email from Articulate Support team saying that this is a bug in Integrated Flash Player for Google Chrome. see below
Published content not working on Chrome
I am not sure when this bug will be solved :-(
Thanks,
Shaz
Hi Shaz,
If you'd like users to be able to view the courses offline, you'll want to use the publish to CD option instead of publish to web. We don't have a timeframe for when the bug will be solved, and as detailed in that article:
Until Google corrects this issue, use any of the following workarounds:
HI Ashley,
Thank you very much!
Another question, when we select publish to the CD option, is it possible to put your own Icon so that when output is generated, the file to start the course have our own logo rather then Articulate logo.
Hope this makes sense.
Thanks,
Shaz
Hi Shaz,
There isn't a way to change the icon currently, but it would be a good idea for a feature request!
ok Thanks!
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