Can someone please tell me why my hyperlinks are missing now after I publish?! I've experienced so many issues after publishing, and I don't understand why.
Do you mean the hyperlinks are not working or they are truly 'missing'?
In Articulate Storyline, you can hyperlink to web pages, files, other parts of the same course, and email addresses. Be sure you are adding as indicated here.
Do you have a sample .story you could share with us demonstrating the issue?
Your attachment is not included here. Not sure if you responded via e-mail, but that method does not allow attachments to come through to the forum.
The file name will include all of the folder names as well. Be sure the file paths are well under the 260-character limit imposed by Microsoft Windows.
Also, avoid using special characters, accents, or symbols in file paths and file names. You can find more information about naming files and paths in Windows operating systems in this Microsoft article.
Thanks, Leslie! I will re-save my .story files to my local hard drive. I hope that was the source of all the random issues that started happening! I have a feeling that is it, the issues started happening when I started saving the files to my company's network.
7 Replies
Hi Kim!
Do you mean the hyperlinks are not working or they are truly 'missing'?
In Articulate Storyline, you can hyperlink to web pages, files, other parts of the same course, and email addresses. Be sure you are adding as indicated here.
Do you have a sample .story you could share with us demonstrating the issue?
The URL is missing from the trigger and it was previously there.
Please be sure that the file name path is not too long as I've seen that cause issues before. Do you have an example that you could share?
My file name is pretty long, it's: S-AD5-1-Deionization by Ion Exchange and Electrochemical Technologies.story
Do you have guidance for how many characters the file names should be?
The file is attached, screen 1.3 is the one missing the hyperlink.
Thanks!
Hi Kim!
Your attachment is not included here. Not sure if you responded via e-mail, but that method does not allow attachments to come through to the forum.
The file name will include all of the folder names as well. Be sure the file paths are well under the 260-character limit imposed by Microsoft Windows.
Also, avoid using special characters, accents, or symbols in file paths and file names. You can find more information about naming files and paths in Windows operating systems in this Microsoft article.
Thanks, Leslie! I will re-save my .story files to my local hard drive. I hope that was the source of all the random issues that started happening! I have a feeling that is it, the issues started happening when I started saving the files to my company's network.
-Kim
Aha! That could be the culprit. Just pop back in if you need to follow up :) Thanks for the update Kim.
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