Hyperlinks to a Corporate Intranet page

Hi Leonard,

I can't say that I've worked with an intranet, but I have seen some courses with these types of hyperlinks in courses. When you say that you're playing the course in the client's environment do you mean that you're uploading to the LMS? If so, have you tried testing this in another web browser? If not, try to make sure you're not viewing the content locally as some browser restrictions may keep you from interacting with hyperlinks. 

I've also seen some cases where the file name, or link contain spaces or special characters. If you're using either of these, try removing them and see if that makes a difference. 

Hi Leonard,

I create courses in-house for our company which relies heavily on hyperlinks within our intranet and various SharePoint sites. I have had no issues using and accessing URLs from within our system.

Thanks everyone,

As always, your help has been invaluable.

My problem was that I had published the course to "web".

I tried publishing to "CD' and this behaved much better.

We were in testing mode with the client, which is why I hadn't yet published to the LMS.

Always learning!

Thanks again.

Leonard

Awesome. Glad to hear it, Leonard!

Good luck with the project!

Christine

I'm having the same issue, but I don't understand why the links won't work just because I published to web. I need to load the course I'm working on to a website (not an LMS), so shouldn't I publish to web? Why would this inhibit my links? My client is asking me why our links to Survey Monkey don't work, and I don't know what to tell her. Please help!

Hmm, it shouldn't.

Do the links to Survey Monkey work outside of the course?  Just wondering if there is a chance that the company is blocking links to certain sites with their firewall (assuming they have one)????

And, by chance, is the link animated?  http://www.articulate.com/support/kb_article.php?product=st1&id=ktdzfq07r4ek

They definitely work outside of the course, and they work when I use the green check mark to test them. But when I publish the course to web and use the story.html file to launch the course, the link doesn't work. Above, Leonard mentions that he's able to use his links when he published to CD instead (I haven't tried this since it wouldn't actually be a solution for me), which is why I assumed that publishing to web is my problem here. Thoughts?

Nope, the link isn't animated. :-/

Hi Sarah, 

You'll just need to upload your course to a website to test it properly. Testing a project locally that was published for web will cause the hyperlinks to break. 

You can quickly and easily test your course here to make sure your hyperlinks will work when uploaded to a website. 

Let us know if they work there...

Thanks!

I can't get my courses to upload to that site at all. I select the zip file and click upload, but nothing happens. :-/

It's good to know, though, that the links won't work until the file is hosted on a website. At least I can have my client upload to the site and see if they work there...

Hi Sarah, I have had similar issues to you and the excellent tempshare site was the correct course of action to test external links. However, I found that our corporate 'build' of Internet Explorer did not work with tempshare. I downloaded Firefox and tried tempshare through that and it all worked beautifully. Not sure what our company does to 'break' Internet Explorer but Firefox or another browser may work for you.

Cheers,

David

Hmm, are you behind a firewall or other security that might be preventing you from uploading the course?

And yeah, it's always important to test your content in the same environment for which you originally published, and for where it is ultimately intended to go. Otherwise Flash player and browser security will likely prevent a lot of functionality from working properly. 

And if you do want to test your content locally, that's when you would want to publish for CD. 

Let us know if you're able to get it working properly

I did try publishing to CD and the links work, so I'm just going to tell my client that I *promise* they'll work once we load to the website. I think my office does have a firewall, so that may be why I can get the course to upload. Thanks for the help!

David, success! Thanks so much for that tip! When I tried the tempshare using Google Chrome, it worked beautifully.

Awesome! Good luck with the project

Great news, tempshare is a valuable site that Articulate have provided. So glad it worked for you in Chrome.

Hi Sarah,

I've been away, so I haven't followed this thread until today.

My issue is the same as yours - once I published to web, the link wouldn't even attempt to open, let alone worrying about whether I was behind a firewall.

My solution was this: publish to CD as part of the review process. Allow the client to view the Launch_Story.exe file, so that they can see how the course would behave. It opened all links (I had a SurveyMoneky link as well as a link to the client's intranet page).

The course is not "live" yet at this stage - It was loaded/stored on their network drive, allowing access to the intranet link.

The published course was then loaded onto the Client's Intranet (company page as a feature article) - now we're "live". The key difference here is in order to access the course from the intranet, the network team directed users to the Story.html file (which you also get when you publish to CD, but doesn't work in testing).

For some reason, the Story.html works once it has been published to a web environment.

Like you, I *promised* that it would work once it was live.

The suggestions of testing this in Tempshare or Scormcloud are valid and do work. If, however you have a client who just wants to see what the course looks like as part of a review... publishing to CD is just as effective.

I stll find it weird that links from the resources tab or web links included in a course do not work when I publish to web.

I understand if they do not connect (due to not being within the corporate environment)- but it doesn't even attempt to open a browser window.

Hope this helps.

Hi Sarah,

Hi, I don't have more information about course but I can help you regarding corporate intranet. I am focusing on ready to go intranet 365Appz activities. After implementing, 365Appz intranet, you can give hyperlink. There are engaging features and SharePoint Add-ins are available. You can easily create the hyperlink using link web parts.

THERE IS A SOLUTION AND WORK AROUND!

My brilliant colleague and I have devised this and it works perfectly.

To create intranet links in Rise:

1. Make a separate Storyline project. Don't make a slide as it won't work (haven't tested it with a scene though.)
2. Then in the slide, add your intranet hyperlink.
3. Ensure the window opens to a New Window (not to open inside Rise or it won't work).
4. Add it as a Storyline block in Rise.

Amazing. So happy we now can use Rise to host our company's intranet links.

Cheers!

This is a problem I'm having as well, but don't understand the instructions -- #1 says 'Don't make a slide.' #2 says 'Then in the slide, add your hyperlink.'

Can you explain further? 

thanks!

Hi Laura!

I think what Camilla means is to follow her steps in a new, empty Storyline file. Don't use an existing Storyline file. 

Give those steps a try, and let us know if you need any help along the way!

This is not a solution and it is old and has not been fixed. I have an external LMS provider and want to put a button to link to a Intranet page behind a firewall. It wont let the link come back in to the Intranet. 

Good morning, Sean!

It sounds like you need to link to an internal resource page in a course hosted on your LMS. To offer the right advice, I'd like to understand your scenario better. 

Can you help me with these details?

• How do you usually access that resource page?
• Do you need a username and password to get into your company's network?