Hello,
I have created two mini courses about resources for PPT and for Excel. After publishing both, the hyperlinks were not working. A co-worker said she had the same problem but they worked when she uploaded the courses to our SharePoint site. We uploaded both courses, and now the hyperlinks work for the Excel course, but not the PPT course. They are identical in almost every way other than the actual content, so we cannot figure out what's wrong. I've searched for issues similar to this but have not found an answer that works for me. Any help would be appreciated!
Thanks in advance!
I tested your course and loaded to my FTP site, here, and the links to the Powerpoint information worked for me as expected. Can you test this version and let me know how it behaves for you? If the links don't work, please let me know what browser you're testing this in.
Thank you for your response! Yes, your version worked! I wonder why it's not working for me on our site. I resaved a new version, deleted the one previously uploaded and uploaded the new one and it's still not working. Not sure what else to do.
Ok, we ended up housing the course in a completely different place and just linking out to it, and now it works! I guess it just didn't like the main site we had it on. You were still helpful because I was able to see that it wasn't an error within the course itself, so thanks again!
Thanks Randie for the update and I'm glad you were able to get it to work. You may still want to connect with your Sharepoint team to see if they have any ideas on why it wasn't working on that site so that you don't run into this in the future. Feel free to share the link to the version on my FTP site as well - it'll stay live for at least a month or two before I clean up my FTP.
4 Replies
Hi Randie and welcome to Heroes!
I tested your course and loaded to my FTP site, here, and the links to the Powerpoint information worked for me as expected. Can you test this version and let me know how it behaves for you? If the links don't work, please let me know what browser you're testing this in.
Hi!
Thank you for your response! Yes, your version worked! I wonder why it's not working for me on our site. I resaved a new version, deleted the one previously uploaded and uploaded the new one and it's still not working. Not sure what else to do.
Ok, we ended up housing the course in a completely different place and just linking out to it, and now it works! I guess it just didn't like the main site we had it on. You were still helpful because I was able to see that it wasn't an error within the course itself, so thanks again!
Thanks Randie for the update and I'm glad you were able to get it to work. You may still want to connect with your Sharepoint team to see if they have any ideas on why it wasn't working on that site so that you don't run into this in the future. Feel free to share the link to the version on my FTP site as well - it'll stay live for at least a month or two before I clean up my FTP.
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