8 Replies
Lorie Madison

Two audio files. One says welcome and the other one I need to delete. So far I can insert silence or crop it but it still shows in timeline. I can edit it but not delete it.

Lorie Madison
Training Specialist
Service Planning Training
909-270-7982 Cell
909-548-7213 Office

Ashley Terwilliger

Hi Lorie,

First, responding via email includes your signature here so you're welcome to edit the post to remove that information. Also, did you attempt to attach your .story file so that we could take a look at it? If so, attachments included on emails won't be posted to the forums so you'll need to visit this page to attach it. Without seeing how it's behaving it's difficult to say why you may not be able to delete it. Did you check into the locked element? Have you looked at importing it into a new file to see how a) the audio files behave there or b) if importing the entire .story file allows for resolving odd behavior? You can follow these steps to import the entire project.  Another good reminder is to ensure you're following along with the project file guidelines here, as not using those steps are some known reasons of corruption.