I CAN'T INSERT A VIDEO FROM FILE WHEN I'M USSING STORYLINE 2

Jan 04, 2015

I'm working with Storyline 2 but I have a problem when we want to insert a video from a file. When I try to do it nothing happen and a new window opens saying that It has had an error with articulate Storyline.

 

Somebody could help me?

1 Reply
Wendy Farmer

HI Francisco

make sure you are working on your local drive not from a network drive or usb and that the video you are trying to insert is also on your local drive as per this support article

If that doesn't work maybe look at these links to help repair SL2


http://www.articulate.com/support/storyline-2/unexpected-or-erratic-behavior-in-articulate-storyline-2

http://www.articulate.com/support/storyline-2/how-to-repair-articulate-storyline-sl2

 

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