I can't publish my project

Hi there,

I use the story 3 and when I would like to publish my project, the end I got that message:

<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<UserId />
<HardwareId>TVVUU-6UJ1Y-0RCP3-9RP33-FVKUA</HardwareId>
<Message>Unable to translate Unicode character \uD835 at index 382 to specified code page.</Message>
<StackTrace> at bool System.Text.EncoderExceptionFallbackBuffer.Fallback(char charUnknown, int index)
at bool System.Text.EncoderFallbackBuffer.InternalFallback(char ch, ref Char* chars)
at int System.Text.UTF8Encoding.GetBytes(Char* chars, int charCount, Byte* bytes, int byteCount, EncoderNLS baseEncoder)
at int System.Text.EncoderNLS.GetBytes(Char* chars, int charCount, Byte* bytes, int byteCount, bool flush)
at int System.Text.EncoderNLS.GetBytes(char[] chars, int charIndex, int charCount, byte[] bytes, int byteIndex, bool flush)
at void System.IO.StreamWriter.Flush(bool flushStream, bool flushEncoder)
at void System.IO.StreamWriter.Dispose(bool disposing)
at void System.IO.TextWriter.Dispose()
at void System.IO.File.InternalWriteAllText(string path, string contents, Encoding encoding, bool checkHost)
at void System.IO.File.WriteAllText(string path, string contents)
at void Articulate.Player.PlayerWriter.a(bwFonts A_0)
at void Articulate.Player.PlayerWriter.b(bwFonts A_0, bwFrame A_1)
at bool Articulate.Player.PlayerWriter.Write(IPlayerContentProvider contentProvider)
at void ns.n()
at void Articulate.Design.Publish.TargetContext+PublishBackgroundWorker.OnDoWork(DoWorkEventArgs e)
at void Articulate.ComponentModel.STABackgroundWorker.a(object A_0)</StackTrace>
</ErrorReport>

 

What can I do?

4 Replies
Vincent Scoma

Hi Fredrik,

Thank you for reaching out and letting us know! I checked on the support case, and it looks like it was a course-specific issue causing the file not to publish. 

If you can share your file with us, we are more than happy to troubleshoot! You can share files in this thread or you’re always welcome to share them privately here. We'll let you know our findings and will delete it after having a closer look!