I can't get to the results slide to load

Jun 24, 2020

I currently have a course that takes an 80% to pass. For some reason when I answer the final question it will not advance to the results slide. All I get is the spinning loading circle. I have isolated the problem to the standard variables that storyline 3 adds in. When I remove the  %Results.ScorePercent%  %Results.PassPercent% from the slide it will load fine. Other than the information is not displayed obviously. If I add the variables to another slide for troubleshooting sake that slide will not load.

I have also noticed even if the variables are removed the proper pass/fail layer will not appear. Which to me says that the variables are not storing the proper information. I have seen some comments on this problem in the past but they are all from 2 years ago and the solutions are not stated.

Help would be awesome.

2 Replies
Leslie McKerchie

Hello Keith,

Thanks for sharing what you are experiencing in your course.

Are you using custom fonts in your course? We have an issue specific to custom open type fonts that we are currently investigating.

With your permission, I'd like to take a look at your project file and font file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

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