I have a problem with sound in my project, can you help?


I did a project, but the sound (mp3) I added to the project doesn't work. working at home and on mobile phone. as an example I saw a project. This project is running at https://www.commlabindia.com/sample-courses/articulate-storyline-360/erp-user-training/story_html5.html?lms=1.

 


How could they have done it.

 

 

1 Reply
Crystal Horn

Hi there, Hasan! Thanks for sharing your output.

Some browsers are requiring interaction with the content before media will automatically play. Since there is audio on the first slide, I expect to see a play button that Storyline 360 adds when launching the course. After clicking play, you would see your content play, including audio, as designed.

That course appears to have been made with an earlier version of Storyline 360. Do you still have the source .story file? If so, please publish it again with the latest version of Storyline 360.

Let me know what happens after updating this course!