I should know the answer to this, but I'm afraid I don't: updating to the latest patch of SL2
Mar 14, 2016
Last week, SL2 fell apart on me at a particularly bad moment, and I lost a day's worth of work even though I'd been saving my work on a regular basis (it was that "file in use by another process" error).
The articles I found had two primary recommendations to avoid this error:
- Work off your local hard drive instead of a network drive, and
- Make sure you have the latest patch installed
Well, I've adopted the first bullet point, and checked the version I'm currently running (5.1505.15), and I see that the newest version is 1509.1408.
It looks, though, like if I were to download the update, I get an entirely new build of the complete program as opposed to a patch.
Is that correct, and are there any other things I need to be careful about when I'm doing the update. For instance, will I need to provide anything beyond the serial number of the copy I'm running.
Thanks.
4 Replies
Hi Chris,
Yes, an update is a full version you install over the current one.
And no, there's nothing else to care about... you even get your serial pre-typed in if I remember correctly!
Thanks!
I'll tackle that at the end of the day.
Hi Chris,
The update will be a full install as Pierre mentioned and should pre-populate your serial number, but if you run into any problems with it, you can always reach out to our Support engineers directly here.
Thanks Ashley. I'll do that! I appreciate the response!
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