We are receiving the attached IE error when several of our Storyline courses are launched in the LMS. The course will not open. The impacted courses are designed in 360, using the classic player. The courses appear to be fine in Chrome and we did not have the issue in SL2. Any suggestions?
Hello Michelle and welcome to E-Learning Heroes :)
Thanks for reaching out and letting us know what you are running into with your published project. This is not an issue that I've seen previously, but I'd be happy to help you out.
Are you able to replicate this issue in SCORM Cloud or is the issue limited to your LMS?
If you'd like us to help with testing or if you are able to replicate, then with your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
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Hello Michelle and welcome to E-Learning Heroes :)
Thanks for reaching out and letting us know what you are running into with your published project. This is not an issue that I've seen previously, but I'd be happy to help you out.
Are you able to replicate this issue in SCORM Cloud or is the issue limited to your LMS?
If you'd like us to help with testing or if you are able to replicate, then with your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
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