IE6 - Considerations and help
Oct 22, 2014
By
Olivia Ocana
Hi everyone
One of my clients has IE6 & IE8,Aa accessibility standards to comply to and a 'no flash' mandate, as well as needing mobile device support. We are using Storyline 2 (yay!) but I was after some useful suggestions or things to look out for when dealing with IE6 and building courses that can still be dynamic and interesting but will comply and work on IE6 and above as well as mobile. I assume a number of limitations, but would be great to hear any soundbites or cautionary tales from the community.Thanks for your help in advance
Olivia
8 Replies
IE6 is not a supported browser for Storyline 2. Only flash content will display on IE8 has its HTML5 support is dire
Hi Phil
Good news is we don't need flash, but won't Storyline 2 with an html output rather than html5 still work on IE6 (as Storyline 2 does both)? If not, will Storyline work? I'm sure I used it many moons ago for IE6.
Thanks
Olivia
You will need flash, the html file is just a container for a sf so needs flash, the only non flash option is HTML5 which on windows machine only works in chrome (or is only supported in chrome).
Hi Olivia,
It sounds like Phil has you covered here - and I did want to point out that the system requirements and viewing requirements for Storyline 2 are detailed here and that's where you'll be able to see the supported browsers.
Also, a site such ashttp://html5test.com/ will help you see how different browsers can handle HTML5 content, and IE8 is not well rated, which is why we have identified in our requirements the browsers that are known to work well with HTML5 and our content.
Is IE 11 supported by SL2? I have two learners that are using it and are getting "stuck" half way through. I can not duplicate the problem.
Hi Kendra,
Yup - you can see all the supported browsers for SL2 here. You mentioned it's only two users, are they getting stuck at the exact same spot? By stuck do you mean that they can't continue past that point, as if it's a frozen course? Or does the browser shut down? Are they able to test it in another browser or from another computer/device?
Both users are getting stuck at the exact same spot. SL freezes, and they can't move forward or backwards. They have to exit and start all over again. I have tested it in other browsers and it works fine.
Can you replicate the behavior in IE11? What update of Storyline were the courses published with? Update 7 of Storyline 2 did fix an issue that users were experiencing in that browser.
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