If you go onto another web page

Sep 25, 2017

Hi Guys, 

I am testing on SL 360 and it looks good, but just one thing is, if a user goes onto another webpage, mid way through a slide, the slide usually plays out as normal or pauses, but now on chrome SL 360 audio plays out on its own while the rest of the slide is paused and when a user comes back, audio is way out of sync or finished while the slide resumes.

 

Can you help me?

 

Thanks

3 Replies
Ali Goulet

Hey there Colin,

I have some great news! 

We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here 

This update fixes the issue you reported where audio continued to play in the HTLM5 output when switching to another browser tab, causing syncing issues.

Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly!

This discussion is closed. You can start a new discussion or contact Articulate Support.